用不了 工单半个月不回，退款申请也不回，又等了两周申请客服介入，还是不回，半个月前客服已经判我退款申请通过了

We're writing to let you know that a refund has been issued for your order.
Please note, it may take 5-10 business days for the refund to be fully processed on your credit card statement.

到现在还没到账我信用卡