是用Email发给他？还是在sr里回复
Then attach that email to this service request in .eml file or .pdf.
这个eml pdf是说用邮件回复他吗 他也没说回复哪个邮箱
I authorize Oracle Support to reset the MFA Factors on my cloud account:
Name:
Email:
Role: Identity Domain Administrator
SR#:
Identity Domain Name:
Account Name:
Subscription ID:
这里怎么填。。。。懵了


Hello,

If you are not able to login to the Default Domain or use another factor I will request that our Service team reset your factors.

We will need your authorization first.

Would you email yourself the following completed authorization template from the email address listed on the account?

Then attach that email to this service request in .eml file or .pdf.

Template:
-----------------------------------------------------------------------------------------------------
I authorize Oracle Support to reset the MFA Factors on my cloud account:
Name:
Email:
Role: Identity Domain Administrator
SR#:
Identity Domain Name:
Account Name:
Subscription ID:
--------------------------------------------------------------------------------------------------

If you need assistance during my off-shift hours, please call your local Oracle Support number and request for reassignment of this SR.
Oracle Support numbers: http://www.oracle.com/support/contact.html

Thanks & Kind Regards,
Martin Avila
Oracle Cloud Infrastructure Customer Support
Working Hours: Mon-Fri | 7 AM to 4 PM CDMX Time
Join our OCI Community Forums at Cloud Customer Connect for help
Find OCI Product documentation at https://docs.cloud.oracle.com
To Contact Oracle Support visit https://support.oracle.com/ to file or view support tickets